go. eIDAS e.V. (hereafter “we”, “us”) acts as a provider of the present website and takes the protection of your personal data seriously. In particular, personal information will be strictly collected, processed or used in accordance with the legal regulations, especially those of the General Data Protection Regulation (GDPR).

Data Controller

go. eIDAS e.V. (https://go.eID.AS), Judengasse 2, 96215 Lichtenfels, Germany is data controller as defined in article 4(7) of the GDPR.

Should you have any question or require additional information concerning the processing of personal data you provided us in relation to your use of this website you may contact us at the following e-mail address: go (-at-) eID.AS.

Purpose of web offer and permissibility of data processing

The present website is intended primarily for the provision of information and may enable you to contact the mGov4EU consortium (https://mGov4.EU) via appropriate channels (for example, via a contact form, through participating in a survey or for the subscription of a newsletter). We may collect and use your personal data whenever you:

  • Visit our website;
  • Use our website or social media or communicate with us via e-mail, phone, or any other digital communication channel;
  • Participate in a survey;
  • Register for our newsletter.

When you use our website or social media or communicate with us via e-mail, phone, or any other digital communication channel, we process the personal data you provided through the contact form (i.e., your name, e-mail address, the content of your communication and the technical details of the communication itself, with whom you correspond at our end, date and time, etc.) and any other information you provide us to:

  • Enable the communication between you and the members of the mGov4EU Consortium, for which we rely on our legitimate interest to be able to respond to requests, questions or remarks or to contact you proactively for inquiries of whatever kind (e.g., when use our contact form or contact us via social media, phone, e-mail);
  • Improve the website’s and social media pages’ content and the overall experience, for which we rely on our own legitimate interest to offer our visitors an interesting online space;
  • Detect and prevent malware, illegal content and behaviour and other types of misuse, for which we rely on our legitimate interest to keep our online presence safe.

When you register for our newsletter or participate in a survey, we process the e-mail address you provided us to send you the mGov4EU project newsletter or survey results, for this purpose we rely on your consent. You will always have the possibility to unsubscribe from our newsletter, you may do so be sending us an e-mail.

Finally, we process the personal data we collected in the aforementioned circumstances to comply with legal obligations or to comply, insofar we are legally allowed, with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.

Storage duration:

Your personal data are only processed for as long as needed to achieve the purposes which are described above or, when we asked for your consent, up until such time when you withdraw your consent.

All personal data we collect through our interactions with you via the website, social media, phone, e-mail and other digital communication channels we keep for as long as required to communicate with you, but also to keep an historical archive of our communications. This allows us to revert to earlier communications if you return to us with new questions, request, remarks or other input.

All personal data we collect to send you our newsletter is stored for as long as you remain subscribed to our mailing list.

The data provided remain with us until you ask us to delete them, withdraw your consent to storage or there is no longer any need for data storage. Mandatory statutory provisions - especially retention periods - remain unaffected.

Data recipients:

In principle we will not share your personal data with anyone but the members of mGov4EU Consortium, as well as our suppliers who help us process your personal data. Anyone who has access to your personal data will always be bound by strict legal or contractual obligations to keep your personal data safe and confidential. This means that only the following recipients will receive your personal data:

  • You;
  • mGov4EU Consortium members, as listed on this website;
  • our suppliers when necessary;
  • governmental or judicial authorities insofar we are required to send them your personal data (e.g., police or law enforcement).

go. eIDAS takes the protection of your personal data seriously, and steps have been taken to ensure that all personal data processed are kept safe. These steps include processing only the personal data required for achieving the purposes we have communicated to you.

To protect the present website and related personal data from accidental or intentional manipulation, loss, destruction or against access by unauthorized persons, go. eIDAS uses state of the art technical and organizational security measures. For example, all communication channels between the system of the user and the present website are protected with suitable versions of Transport Layer Security (TLS). Furthermore, the used security measures are continuously monitored and improved according to the technological development.

Links to other Websites

The present website may contain links to other websites. These websites are within the responsibility of the respective website operators. When embedding the external links, no legal violations were found. The provider has no influence on the current and future design of the linked page. Without specific evidence of violations, the permanent monitoring of the external links is not reasonable for the provider. Upon notification of legal violations, the affected external links will be deleted immediately.


Our web offers may use cookies. These are small text files that your web browser stores on your device. Cookies help us make our offer more user-friendly, effective and secure. Some cookies are "session cookies". Such cookies are automatically deleted after the end of your browser session. On the other hand, other cookies remain on your device until you delete them by yourself. Such cookies help us to recognize you when you return to our website. With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. The deactivation of cookies may result in limited functionality of our website. The setting and exchange of cookies which are technically necessary for the performance of electronic communication processes or the provision of certain functions desired by you, takes place on the basis of Art. 6 lit. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the user-friendly design and technically error-free and smooth delivery of our services. The setting and exchange of other cookies takes place on the basis of Art. 6 lit. a GDPR, and thus on the basis of your consent, as is explained directly below (‘Web Analysis with Matomo”).

Web Analysis with Matomo (formerly Piwik)

This website may use the web analytics service Matomo. Matomo is an open source solution that operates in a secure environment of ecsec GmbH. Matomo uses "Cookies" as described above and stores your IP address in a "masked" and thus pseudonymised form (eg 192.168.yyy.zzz).
Cookies from Matomo enable us to track the following information about visitors. This information is used to prepare aggregated statistics reports of visitors’ activity, which do not contain any personal data:

  • IP address masked;
  • Location: country, region, city, approximate latitude and longitude (Geolocation);
  • Date and time of the request (visit to the site);
  • Title of the page being viewed (Page Title);
  • URL of the page being viewed (Page URL);
  • URL of the page that was viewed prior to the current page (Referrer URL);
  • Screen resolution of user's device;
  • Time in local visitor's time-zone;
  • Files that were clicked and downloaded (Download);
  • Links to an outside domain that were clicked (Outlink);
  • Pages generation time (the time it takes for webpages to be generated by the webserver and then downloaded by the visitor: Page speed);
  • Main language of the browser being used (Accept-Language header);
  • Browser version, browser plugins (PDF, Flash, Java, …) operating system version, device identifier (User-Agent header);
  • Language of the visited page;
  • Campaigns;
  • Site Search;
  • Events.

Besides some session cookies, a random ID persistent cookie is generated by Matomo, which allows us to identify when a user returns to the site. This cookie has an expiration date of 42 months, after which it is automatically removed from the user's device. The data collected in Matomo will not be shared or linked to other data and services. In addition, the storage of Cookies by your web browser can be prevented in principle, but some functions of this website could be limited thereby.

Consent to collecting your browsing experience, including personal data, for the production of anonymised statistics

By default, the browsing experience of our website visitors is NOT tracked. You may, though, choose to consent to our processing of any personal data collected during your browsing experience on our website to allow us to produce anonymised statistics.
If you enable the Do Not Track option (see below for an explanation) in your web browser, we will respect your choice and your browsing experience on our website will not be tracked for our anonymised statistics.
If you have not enabled the Do Not Track option, we will show you a cookie banner for you to make your choice and install a cookie to keep track of your choice. If you consent to the processing mentioned above, then relevant cookies will be loaded. You can always decide to withdraw your consent, or consent again at any time.
The consent expires after 6 months: then, if your Do Not Track option is not enabled, you will be shown the cookie banner again to renew your choice. In case you have disabled all cookies, you will be shown the cookie banner at each visit of our website.

Do not track preferences

Do Not Track is a function that allows visitors not to be tracked by websites. Do Not Track options are available in a number of browsers including:

  • Firefox
  • Internet Explorer
  • Chrome
  • Safari
  • Opera
Restricted access to information

All analytics data communication is encrypted via HTTPS protocol. The analytical reports generated by us can only be accessed by authorised staff dealing with Matomo, or by duly authorised external persons.

Social Media

If "Social Media Buttons" are included in this web offer, it is either a static link to a corresponding profile on Twitter, Facebook, LinkedIn etc. As a result, these buttons are integrated on the website only as a graphic that contains a link to the website of the button provider. Only by clicking on the graphic you will be forwarded to the services of the respective provider and only then your data will be sent to the respective provider. If you do not click the buttons, there will be no data exchange between your browser and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the respective providers.

Data subject rights

When we collect and use your personal data, you enjoy certain rights which you can exercise in the manner described below. Please be aware that whenever you wish to exercise a right, we will ask you for a proof of identity. We do this to avoid a data breach, e.g., because an unauthorized person pretends to be you and exercises a right in your name.

1, You have the right to access your personal data, which means that you can ask us to provide you information regarding the personal data we have about you. You can even ask for a copy of your personal data. However, note that you must specify for which processing activities you would like to have access to your personal data. If you make the same request repeatedly, clearly causing us nuisance, we can refuse to grant you these subsequent requests or charge an administrative fee covering the expenses. We can also refuse granting you a right to access your personal data, or only grant it partially, if such access would risk disproportional detriment to the rights and freedoms of others.

2, You have the right to ask that we correct your personal data if you can show that the personal data, we process about you are incorrect, incomplete or outdated. Please specify the context in which we use your personal data (e.g., to send you newsletters or to respond to a request), so that we may assess your request swiftly and accurately.

3, If we asked for your consent to collect and use your personal data, e.g., to send you newsletters, you have the right to withdraw that earlier given consent.

4, You can ask that we delete your personal data, if these personal data are no longer needed for the purposes for which we collected them in the first place, if our collection of them was illegitimate or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When one of these circumstances applies, we will immediately delete your personal data unless the law, regulatory obligations or administrative or judicial orders prohibit us to delete your personal data.

5, You can ask that we restrict the processing of your personal data:

  • during the time we are assessing your request for correction of your personal data;
  • we no longer need your personal data, but you require them for the establishment, exercise or defence of a legal claim.
  • when such processing was unlawful, but you prefer restriction to erasure;
  • during the time we are assessing your objection to the processing of your personal data.

6, When we process your personal data on the basis of our own interests, i.e., you have not given us your consent and we do not need them for the execution or performance of an agreement nor to comply with legal obligations, you have the right to oppose our processing of your personal data. When our interest relates to direct marketing, we will grant you your request immediately. For other interests, e.g., our security interests, we will ask you to describe your specific circumstances giving rise to request. We then need to balance our interests against your circumstances. If this balancing exercise results in your circumstances outweighing our interests, we will cease processing your personal data.

7, When we have collected your personal data on the basis of your consent or because they were necessary for the execution or the performance of an agreement with you, you have the right to obtain a copy from us in a structured, commonly used and machine-readable format. However, this right only applies to personal data you have provided to us.

If you wish to exercise any of these rights, we ask that you send us an e-mail. You can reach us at go (-at-) eID.AS. Be assured that we will not interpret an e-mail from you requesting to exercise a right as your consent with any processing of your personal data beyond what is required for handling your request. A request should clearly state and specify which right you wish to exercise. Always indicate the context in which we have obtained your personal data so that we may handle your request swiftly and diligently. Your request should also be dated and signed and accompanied by a proof of identity, such as digitally scanned copy of your valid identity card for example. We will promptly inform you of having received this request. If the request proves valid, we will notify you as soon as reasonably possible and at the latest thirty (30) days after having received the request. If you have any complaint regarding our processing of your personal data, you may always contact us via the e-mail address mentioned above. If you remain unsatisfied with our response, you may file a complaint with the competent data protection authority: the Landesamt für Datenschutzaufsicht, Promenade 27, 91522 Ansbach, Germany, https://www.lda.bayern.de/.